How can we help?

Open Profile → Settings → Restore purchases while signed in to the same Apple ID or Google account you paid with. If you bought Premium while signed in to Car Catalog, it also follows your account.

On iPhone: Settings → your name → Subscriptions → Car Catalog → Cancel Subscription. On Android: Google Play → profile picture → Payments & subscriptions → Subscriptions → Car Catalog → Cancel.

Cancel at least 24 hours before the period ends. Deleting the app does not cancel a subscription.

Payments go through Apple and Google, and so do refunds: on iPhone at reportaproblem.apple.com, on Android from your Google Play order history.

Comparison of two cars, the check by VIN or plate, recognition by photo, market prices with an AI summary, offline copies of the pages you open, and no ads. The catalog itself is free.

No — the catalog works without one. An account keeps your saved cars, garage and Premium on every phone, and the VIN check, recognition and prices need it. Sign in with Google, or with Apple on iPhone.

In the app: Profile → tap your name → Delete account. It is immediate and permanent. What gets deleted.

Clear what the phone keeps in Profile → Settings → Data and storage, and send us a deletion request from Profile → Support → Contact us — a message from the app identifies your device. Details.

Without Premium the app shows ads from Google AdMob. It asks for your consent where the law requires it, and you can change your choice in Settings → Privacy choices. Premium removes the ads.

Tap Report an error on the car’s page and choose what is wrong. You will see our answer in Profile → My reports.

It appears when the country in Settings → Region has an open register the app can check; decoding a VIN works everywhere. About the VIN check.

Answer “Is this the right car?” on the result and pick the right one, or tap “Suggest a car” if it is not in the catalog yet.

Write to us from Profile → Support → Contact us and choose “Missing car” — we add the cars people ask for.